Email Support Request

Web Hosting by Netfirms | Free Domain Names by Netfirms

Email-based support is an alternative to live technical support and is available to all users. To serve you better please provide all requested information. Fields marked with (*) are required. Users may also post their questions via rmscomp@tampabay.rr.com Please include your membership information with your correspondence, i.e. Account#(if you have one), First Name, Last Name and contact information. Most of of membership plans include free email support requests. Per Incident E-Mail Support is $25.00 per incident. Phone Support is $1.50 Per Minute during regular hours and $2.50 per minute for after hour support and is available by calling us at 1-888-354-3171 Visa/MasterCard/American Express/Discover Credit Cards.

Response times:
Response times are 4 hours for business plan clients and 12 hours for individual / family plan clients. 24 Hours for non registered users. All times are in Eastern Standard Time. Response times are exclusive of RMS's non-business hours (9:00 PM - 9:00 AM).

Problem description:
When reporting a problem or an issue please be as specific as possible. The more specific the problem description is, the faster and more accurate the diagnosis and successful resolution become. If an error message is involved please include it as well.

E-MAIL YOUR SUPPORT REQUEST *required

*Your Membership type:
*Your Support type:
*Your Support plan:
*Account #: LEAVE RMSNEWACCT if you have no account yet.
	example: RMS193939
*First Name:
*Last Name:
*Telephone Number:
	example: 111-234-5678
*User Name: (MUST BE 8 or more characters)
*Password:
*Question about your:	Other
Operating system:
Please describe the problem and include error messages if any:
	Please be as specific as possible
	I have read, understand and agree to the Terms of Service.

Call RMS Tech Support for Live Computer Advice.

Available 24 hours 7 Days a week.

Never be stranded with computer problems again.

We accept:

Call today at 1-888-354-3171

or 727-943-9627 (Florida)

$1.50 Per Minute Normal Business Hours (M-F 7A-7P) After Hours & Weekends $2.50 Per Minute

We know how frustrating it can be to wait on hold so we have created an automatic queuing system for callbacks. If you prefer, you can leave a message and the next available technician will return your call. You will not lose your place in line and you don't have to wait on hold. 90% of the calls we receive are answered by a live technical support staff, and our average callback time if you leave a message is less than 15 minutes

We are no longer associated with the fraudulent Company 888 Geek Help.

This Website is designed at 1280x1024 Screen Resolutions.

We're confident that if we prove we can help you, you'll call back to RMS Tech Support whenever you need assistance in solving your computer related problems. We trust you'll find RMS Tech Support to be that helpful friend you can always count on anytime, day or night, 24/7. If you like what we do, then we believe you'll find that tech support at our lowest price of 99¢ per minute will be a valuable resource for all of your computer related needs. So give RMS Tech Support a call right now and let one of our Help Desk Techs assist you on the phone with your current problem. We will setup a pay as you go account. You will be assigned a customer number. You will need to use this customer number every time you call us. We only accept Visa and MasterCard Credit Cards at this time.